This project is currently being added to my portfolio, stay tuned.

Sass Church Management Software

FellowshipOne Email Functionality | UX Design & Research Study

Overview

For this project, I was tasked with conducting user research and designing a new solution for the email functionality within FellowshipOne. Before starting, we understood that customers did not utilize this functionality as much as we had hoped.

Research Methods

• Data Analytics | Click Tracking

• Competitive Analysis

• Usability Testing Interviews

Findings

Data Analytics | Click Tracking

Summary sentence

Competitive Analysis

Usability Testing Interviews

During these usability interviews, I was able to understand…